FAQ


Frequently Asked Questions

  1. I read that E-Mail Coaching is included in most packages. What does that mean?
  2. What can I expect when working with a Job Doctor?
  3. Helpful information about Job Doctors International™.
  4. What are business terms for Job Doctors Coaching Sessions?
  5. Why is IEM Group, Inc. invoicing some of the programs?

I read that E-Mail Coaching is included in most packages. What does that mean?
All Six-Month and Three-Month Career Transitioning and Advancement Programs include complimentary e-mail access to our coaches for support while they are seeing us (the current rate for e-mail/phone coaching is $150/30 minutes). For example, if you’re a Six-Month client and you see one of our coaches for a total of 12 sessions over six months (whether in person or by phone), you would have e-mail access for those months. This access is designed to support you with “quick feedback” between sessions.*

However, e-mail support is limited to specific questions. For example: “Do you know the name of a good recruiter in my field?”, “How do I determine a salary range for this position?”, “Do you have any contacts at ___company?”, “Can you recommend a book or resource to help me polish my image or improve my networking skills?” or “What social networking groups are most effective?”

If you have questions about more involved issues, you’ll want to use one of your scheduled sessions or schedule a 25 or 55 minute phone or e-mail coaching session with us for more in-depth feedback. For example: “How should I position myself for this job opportunity?” “What changes should I make to my resume?”, “What is the best way to approach setting up an informational interview?” or “I’m feeling stuck with my job search. What can I do to move forward?” or “What are some cost-effective ways to market my small business?” Details here on in-person / phone coaching sessions.

*Clients can expect to receive a response from us–during the workweek–within 24 hours on urgent issues and within 48 hours on non-urgent issues.

What Can I Expect When Working with Job Doctors International™?
By choosing to set aside dedicated time to realize your career and life dreams, you are investing in your future. The time that you spend with your Job Doctor is exclusively devoted to helping you explore, brainstorm, prospect, plan, strategize and take action toward your desired goal. We combine a coaching and a consulting methodology that is custom designed to help you by:

 Diagnosing your unique situation to understand where you are and where you want to go.

 Developing a customized Treatment Plan that matched who you are and where you want to go with the realities of today’s world with actionable steps to help you through the process. For some, that means being there for you when you decide to make a radical change, for others it means assisting you in reframing your perspective about your current work/life situation, for everyone it means helping you to become more competitive in the job market, for promotions, or to develop new clients.

 Strategizing with you to help you with Prevention practices to reduce mis-steps and political mistakes that can side-rail (or worse) your career.

Helpful information about Job Doctors.
 Job Doctors International™ Mission Statement
To assist and support clients in integrating who they are with what they do by providing strategic, creative career/life planning and coaching; active listening; real world marketing expertise; and honest, straightforward communication in a trusting and respectful environment.

 Job Doctors International™ is owned and operated by Jim Villwock. Additional Job Doctors will be made available over time after certification of their experience, suitability, and training in Job Doctors International™ methodology.

 Our Strategy to Help YOU
To help you faster, we offer public speaking, a free newsletter, and a free blog to share high level concepts that many have called revolutionary, but on target. We offer books and tapes to help you independently study the process and understand the roadmap. We offer seminars and webinars to help teach you more detail and begin applying the concepts within days. We offer testing and personal coaching to diagnose (identify options of where to start), treat (personally customized approach, including innovative methods), and prevent or reduce landmines.

 Communication/Feedback: We welcome open, honest communication and encourage clients to ask questions about any aspect of their experience with our firm. We look forward to your feedback on how we can better serve you. Please don’t hesitate to contact Jim Villwock at any time regarding the service you receive or to ask for an evaluation form so you can provide us with comments or suggestions. We support a continuous improvement business model.

 Workshops/Seminars: In addition to one-on-one strategy sessions, Jim Villwock also develops and presents seminars and workshops for companies and organizations. Workshops can center on career management/fulfillment, how to compete in the marketplace, work/life balance, business development, supply management, relationship development, or marketing/public relations topics. We also offer career services/outplacement assistance for companies who are downsizing. Please contact with Jim Villwock for further details.

 Referrals/Testimonials: Referrals and testimonials are greatly appreciated. The majority of our clients are referred to us by current and past clients. Thank you for these personal recommendations!

 Gift certificates are available for all Job Doctors International™ services.

What are business terms for Job Doctors Coaching Sessions?
 Current Rates for Services: Payment is due at time of service. Payment of checks, cash, and credit cards are accepted. Returned Checks: There will be a $25.00 charge for all returned checks.

 Hours: Office hours are 9:00 a.m.-5:00 p.m., by appointment only. Special arrangements may be made for appointments outside of normal business hours.

 Rescheduling Appointments: Please call at least 72 hours (3 business days) in advance when needing to reschedule an appointment so we are able to fill your scheduled time slot and deliver optimal service to all our clients. If an appointment is not cancelled at least 72 hours in advance, the client will be billed for 50% of their session rate. Thank you for respecting our time and yours.

 Confidentiality: We completely respect and acknowledge our clients’ need for privacy. Your relationship with Job Doctors International™, as well as all phone, e-mail, Skype, and in-person conversations, is completely confidential.

 Legal Disclosures: The legal disclosures (Disclaimer, Terms of Service, and Privacy Notice) are herein included.

Why is the IEM Group, Inc. invoicing some of the programs?
IEM Group, Inc. is also owned by Jim Villwock and is being used to outsource some of the billing and collections for Job Doctors International, LLC.

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