Blind Dating is Not an Effective Job Search Strategy, Part Two

If you have not read last week’s blog, please do. The question we need to start with is how would you feel about blind dating with different people suggesting whom you should date.

Now that you put yourself into those shoes, let’s turn the tables. Let’s put on the hiring manager’s shoes. The hiring manager is now the one who is looking for a date (employee to fill a job) and potentially a long term employment relationship. You are the potential blind date.

If the hiring manager did not know you or ever talk to you and a stranger to the hiring manager suggested to her that she should commit her time to meet you, would you expect she would be interested in meeting?

This is what an unsolicited resume is to a hiring manager. They don’t know you and whether what you say is true or filled with a hidden motive. Most hiring managers don’t have the time or trust to pursue unknown people.

If your resume was referred to the hiring manager by someone she knew, would you expect she would immediately want to meet with you? Not necessarily. Certainly, in the context of you being one of five candidates coming in to be interviewed by a number of people, then the hiring manager may interview you or not. Many hiring managers want subordinates to do the first interview pass. Why? To get opinions of people whom they trust to screen unknown candidates first.

If you were referred by a trusted friend or advisor, would the hiring manager be willing to meet personally with you, bypassing the gatekeepers? In most cases, you will get the opportunity of at least meeting with them for 15-30 minutes. If they like you and become interested in you, then they would usually check you out with other advisors or, if you are at a lower level, have HR take a look at you.  During this process the company might be willing to consider including you in the interview process to see if the relationship should move toward a job offer.

Sound ridiculous? To a job seeker, perhaps. To a hiring manager, this is no different than being asked on a blind date.

The question then becomes, how are you seeking to get in front of the hiring manager?

Next week, we will be announcing our new book which walks you through the entire process and gives you a roadmap you can begin following immediately.

Blind Dating is Not an Effective Job Search Strategy

Have you ever been on a blind date? No? I haven’t either. Let’s go through what might be a typical blind date scenario. It is important to see the picture from this viewpoint. Next week we will explain why blind dating is not an effective job search strategy.

Let’s say that a stranger told you that there was a person whom you should meet and go out on a date. What would your response be?

Let’s say that someone you knew told you that there was a person whom you should meet and go out on a date. What would your response be?

Let’s say that your best friend told you that there was a person whom you should meet and go out on a date. What would your response be?

My hope is that you would ignore the stranger; period.

If someone you knew suggested a date, most of us might ask a question or two. If the answer sounded like a “WOW!”, then we might at least consider meeting the person on a casual basis first to get our own opinion. That casual introduction could start out as simple as using Twitter, Facebook, LinkedIn, or even email. If interest increased, perhaps a causal meeting for coffee in a highly public area might be warranted. At a minimum, most of us would still be very nervous. You never know whom you might really be meeting. Movies have been made of such things.

If your best friend told you, you would probably ask a number of questions and measure both the content of the reply and how well your best friend knew the person. You would be wise to still follow the caution of very slow steps before committing to a date.

What is the difference? Trust. You cannot trust a stranger’s opinion or motive. You may not be able to trust the opinion of someone else whom you know. You would more likely trust your best friend and at least be willing to meet the person, without initially committing to a date or a relationship.

Before we explain how this relates to jobs, please consider if you agree with my opinion. Next week’s blog will explain how this ties into getting a job.

Job Searching using Job Boards or HR leads is a Consumer Sale, not a Business Sale

If you read Job Searching is a Business to Business Sale, NOT a Consumer Sale parts one through three, you will understand why what I am about to say. If you have not read them, please read them before reading further.

Job Boards and HR are efficient ways for companies to filter the mass amounts of potential candidates for specific job openings in a company.

HR is a matchmaker of qualified leads from a mass group of job seekers. HR does not make the hiring decision; the hiring manager makes the decision. HR uses the job description that the hiring manager approves. The financial approval to make the hire is often at a higher level than the hiring manager.

HR uses job boards, company website submissions, college campus recruiting, job fairs, and other activities to help them generate leads that tie to qualified candidates.  Then the screening occurs.

Electronic screening through electronic resume submissions are often key word focused. If you don’t have the right key word, you may stay lost in internet space or Never Never land.

Paper resumes or electronic resumes who pass the screening process are then reviewed by an HR recruiter. A typical review lasts 5 to 10 seconds.

To be fair to HR, how else could they get from thousands of submissions to a target number of 10-20 that can be called for a telephone screening?

The telephone screening then leads to 4-6 candidates that may be interviewed by phone, video conference, or in person. HR usually coordinates all interviewing and maintains documentation for legal hiring compliance.

HOWEVER, it is the hiring manager or her boss who usually makes the hiring decision; not HR. So the goal of getting a job is either to run through the rat maze of job boards, HR, and interviewing (consumer sale approach) or to do what insiders do to get the best jobs (business sale approach). Jobpreneurshipä does not demean those wanting to go through the rats maze but it does focus on the business sale approach.

In every case, HR will be involved at some point. If no one is going through the business sale approach, the HR conduit is the only source for candidates. Also, HR must eventually be involved to ensure company policies are followed, government regulations are followed, and to give their review and advice to the hiring manager.

The insider knows how to make the business sale and then is directed to HR AFTER the emotional decision to hire by the hiring manager has already been made.

Job Searching is a Business to Business Sale, NOT a Consumer Sale; Part Three

How can a hiring mistake harm a company?

How about an EEOC error causing a law suit? Some companies have paid out millions.

How about a disgruntled or negative attitude hire that sours morale, spreads rumors, creates strife, or does not follow rules impacting productivity?

How about a good intentioned employee, who makes poor decisions without involving management, that costs millions in excess inventory, uncollected customer payments, wasted advertising dollars, low productivity sales teams,…etc.

How about a less than honest employee who steals from the company? I have seen cost millions of dollars.

How about a naïve or foolish employee who says the wrong thing to a customer or to the media? Customer good will is lost. Lawsuits can easily occur. Bad media and publicity exposure could unwind hundreds of millions of dollars in marketing advertising and media relations.

Just take the recent BP oil spill. Was an employee somewhere at the heart of the problem? The cost is $20 billion and counting.

Are these hiring mistakes or managing mistakes? Both. Managing starts with hiring. Ultimately, the manager is responsible for the hiring decision and writing the specification that is given to HR. If the manager makes a mistake or does not hire or manage well, her neck could be on the chopping block.

Wise managers eliminate problems (retrain or fire) and learn from them (tighten hiring requirements).  The decision is theirs. The risk is theirs. Burned once, most managers don’t want to be burned a second time. Executives, by the time they are at this level, have been burned numerous times in different ways.

You may have personally been burnt by someone spreading a false rumor, stealing from you, or worse. In business, the manager’s career and reputation is on the line. His bonus and promotional opportunities are also on the line.

That means, your fit to the job description requirements is really only 50% of the story. Your fit is merely the first step to join the pool of other technically qualified people.

The hiring decision is based upon unspoken questions, such as “can I trust you?”, “will you help me get promoted or be self-promoting?”, “will you do what I say (to manage the risk) or be a cowgirl?”, “do I like you?”.

These factors are not decided by HR or other gatekeepers. HR is there to help the hiring process just like procurement helps the buying process. But in both cases, the decision maker is the manager who is responsible – or her boss.

That means the approach to selling to a business is FAR more complicated than selling to a consumer.

The good news is that you can learn the process while your competition keeps assuming the hiring manager is just like a consumer.

Job Searching is a Business to Business Sale, NOT a Consumer Sale; Part Two

Now let’s talk more about the buyer decision for a larger company, such as a Fortune 1000. If you want to work at a company under $50 million in revenue, the characteristics may resemble more of a consumer sale.

A consumer personally decides what they want to buy. If they make a mistake, the impact is usually limited and not a significant impact to them. Buying a house or a car are large purchases but can usually be resold with limited loss and personal impact.

Note well: A consumer decision rarely impacts others outside of their family.

A business buyer usually has specific needs or consolidates consumer spending into leveraged buys.

Business commodity spending, such as toilet paper or printer ribbons, are usually purchased in large quantities in a bid process. The vendor who has the needed product at the best price with the best servicing relationship usually wins.

However, most business purchases are for specific technologies, raw materials, consulting, and items that could significantly impact their business. To be competitive, they have rules designed to control what is purchased to attempt to only buy what is needed to drive their business forward – at the lowest cost. But that cost is rarely the price paid for the product. The impact of a business purchase is immense with hidden costs and risks.

Let’s take a simple example. Say the company is buying HP laptops. What is the risk of going out and buying a Dell laptop for yourself? First, the price is probably more than buying off a corporate contract. Second, the company has to pay someone to service the laptops. By now having two vendors, the costs for parts and service knowledge, has increased. Third, the IT software strategy may require interfaces and memory/disk requirements that your new Dell laptop does not have. Bad decision? You bet. You will probably get your hand slapped.

This example gets a lot worse depending upon what is purchased for the company. If the buyer makes a major mistake, the impact can be the entire company. I have see some companies go out of business for making naïve or poor decisions. Everyone can be impacted. Management take mistakes very seriously. A wrong decision or not following the rules could easily cost your job.

The business buyer decision impacts the business. Bad decisions result in slaps on the wrist to being fired.

This has a dramatic impact on how companies buy – and hire.

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